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Marin to Bodega Bay Run - Saturday Feb. 25, 2023

  Your Hosts For The Event: Gordon & Alison Lee Run Details: We will start out our day by meeting at MINI of Marin (5880 Paradise Dr., C...

MINI Dominates JD Power Dealer Satisfaction Ratings

MINI dominated the JD Power Dealer Satisfaction Ratings.  According to AutoSpies.com:
The study, now in its 28th year, measures satisfaction with the sales experience among new-vehicle buyers and rejecters (those who shop a dealership and purchase elsewhere). The study measures buyer satisfaction based on four factors (in order of importance): working out the deal (17%); salesperson (13%); delivery process (11%); and facility (10%). Rejecter satisfaction is based on five factors (in order of importance): salesperson (21%); fairness of price (8%); experience negotiating (8%); variety of inventory (7%); and facility (7%). Overall sales satisfaction improves by 13 points (on a 1,000-point scale) year-over-year, to 686 from 673 in 2013.